Monday, 8 February 2010
Am Back (online) with Digi Broadband
Finally, last Friday, we terminated P1 Wimax. Hubby refused to pay the cancellation fee. Instead, we listed the chronology of events, quoting the complaint code numbers when we filled out the termination form.
After doing a lot of enquiries, plus some help from Lupie who gave me more numbers to call (thanks Lupie dear), we have chosen to subscribe to Digi.
The reasons are:
1) It has a 7-day cooling off period while some do not.
2) It allows you to terminate the service within one year (after the 7-day cooling off period), by just paying RM15 x the remaining months of the year.
3) The sales staff was willing to come to our home with a modem to test out the coverage before we sign up.
4) The connection is instant, immediately available upon registration.
So far, I am quite happy with it, and am keeping my fingers crossed that Digi Internet might live up to its slogan......"Broadband done right".